Cookie Policy

Like many other websites, LeoVegas Gaming plc (“We”) and its partners (e.g. third-party service providers, advertising and marketing partners, etc.) may use cookies and pixels when you visit or access the services provided on Our Website.

The aim of this Cookies Policy is to provide the Website users (“You” or “User”) with clarity and transparency on how We collect and use cookies (“Policy”).

1. What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you access websites on the internet.

Cookies help Users navigate around our website and allow Us to tailor the content of our site to fit the needs and preferences of Users.

None of the cookies We use collect your personal information (e.g. names, addresses, telephone numbers, email addresses) and they can’t be used to identify You as an individual. They typically collect anonymous identifiers associated with your device, browser, referring site URLs, time or usage information, Website preferences and settings, etc. (as further provided in this Policy).

You can find more information about cookies at

2. Types of Cookies we use

We use the following types of cookies on our Website:

Essential Cookies

These are cookies which are:

  • Used only to make our website work properly; OR
  • Strictly necessary for us to provide the services expected by our users


  • Purpose: Unique tag to identify affiliate for Netrefer
  • Content: Unique tag to identify affiliate for Netrefer
  • Type: Persistent
  • Lifespan: 45 days - First-party
  • International transfers: No


  • Purpose: Marketing source ID for Netrefer - Content: Marketing source ID for Netrefer - Type: Persistent - Lifespan: 45 days - First-party
  • International transfers: No


  • Purpose: Banner ID for Netrefer
  • Content: Banner ID for Netrefer
  • Type: Persistent - Lifespan: 45 days
  • First-party
  • International transfers: No


  • Purpose: Used in post backs to help affiliates to identify/connect the referral to their user database
  • Content: Additional IDs
  • Type: Persistent
  • Lifespan: 45 days
  • First-party
  • International transfers: No


  • Purpose: Zendesk chat – keeps track of who the player is – links to player ID – customer support to help with requests
  • Content: At the time of writing: d5368cdfa48ad7e40c03e9af517a4b66e1516265792
  • Type: Persistent
  • Lifespan: 1 year
  • Third party, Zendesk, Privacy Policy:
  • International transfers: The cookie is set by a server in the United States


  • Purpose: A check if customer accepts third party cookies
  • Content: None
  • Type: Session
  • Lifespan: -
  • Third-party. It’s set by us from another domain
  • International transfers: No

Non-Essential cookies

These are cookies which are not required for our website to function or behave as the user would expect it to.

These include cookies relating to:

  • Marketing, which gather information about the user’s browsing patterns and behaviour to target them with advertisements which would be more likely to interest them
  • Analytics/ Statistics, which help website owners gather information about users on their website, such as when they first visited the website and/or how often they access it and at what particular time. These also include cookies that log how the user came across the website, using which search engine or other link.


Purpose: Analyse Content: Device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website) Type: Session, User Lifespan: Session cookie expires after 30 minutes. User cookie expires after 1 year. Third party International transfers: No


Purpose: Used in order for BI to track the acquisition funnel

Link: Yes, to player Uid

Lifespan: 365 Days

Third Party: No

International Transfers: Stored in EU

"LocalStorage" - User Favorites

  • Purpose: Stores a list of favourites selected by the user.
  • Content: Array containing favourite paths
  • Type: Persistent
  • Lifespan: Does not expire* -First party
  • International transfers: No

“LocalStorage” -User info

  • Purpose: At login, user info + username/email is stored
  • Content: Time for login, username/email
  • Type: Persistent
  • Lifespan: Gets overwritten by new login
  • First party
  • International transfers: No


  • Purpose: Store latest played games for a player to display it more user friendly on the site. -Content: Name of game + timestamp for the 11 latest games
  • Type: localStorage
  • Lifespan: -
  • International transfers: No

Google Analytics

  • Purpose: Used to analyse on page behaviour and marketing performance.
  • Content example: device category, browser, gender as defined by google, geographic location generated in an anonymised format, pages visited.
  • Type: 1 session, 1 user
  • Lifespan: Session cookie expire after 60 minutes. Usercookie after 2 years.
  • Third Party
  • International transfers: No

3. How we use cookies

We use cookies for a number of reasons, including, but not limited to:

  • to assist new customers during the sign-up process,
  • to allow customers set Website preferences
  • to allow customers to navigate between pages of the Website more efficiently
  • to run the functionality of the Website optimally and efficiently
  • to activate certain features of the Website
  • to gather information about customer/User activity on the Website and to understand how it is used
  • to detect and prevent fraudulent use of the Website
  • to track how customers/Users, arrive at our Website for marketing purposes and to track referrals
  • to deliver more relevant advertising to our customers/Users at the websites and mobile applications they visit
  • for research and analytical purposes to see who Users interact with the Website in aggregate

We do not, under any circumstance, sell information collected via cookies.

4. Managing Cookies

If you do not want Websites to place cookies on Your computer or mobile device at all, you can adapt your browser settings as such that you will be notified before any cookie is placed. You can likewise adapt the settings as such so that your browser refuses all cookies, or only the third-party cookies.

Likewise, you can remove any of the cookies that have already been placed. Please note that you will have to adapt the settings for each browser on any mobile device and computer You use separately.

Without cookies enabled we can't guarantee that our website and Your experience would be optimal, and in some cases, you may not be able to log in to your account if cookies are disabled.

It is important to note that different browsers offer different ways of configuring your browser’s cookie settings. The following links provide you with steps on how to use, erase or adjust cookie files on your particular browser:

Internet Explorer -

Firefox -

Google Chrome -

Safari -

If necessary, consult your browser’s “help” function, or go to your browser’s manual. If you wish to disconnect cookies of specific parties, you can do this through

Please note that We aren't responsible for the content of external websites.

LeoVegas Gaming plc is a company registered in accordance with Maltese Law with registration no C59314, having its registered office at LeoVegas Gaming plc, Level 7, The Plaza Business Centre, Bisazza Street, SLM1640, Sliema, Malta. LeoVegas Gaming plc is licensed and regulated by the Malta Gaming Authority, holding the corporate group license number MGA/CRP/237/2013 issued on 1st August 2018. Please contact us on +46 8 124 11 401.

Gambling can be addictive. Play responsibly.

Malta Gaming Authority
Gamblers Anonymous

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